Privacy Policy

1. Company Information

2. Introduction

At SaaSphere LTD, operators of CopyCheck, we are committed to protecting your privacy and complying with applicable data protection regulations, including UK GDPR, Data Protection Act 2018, and other applicable UK and international data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI-powered plagiarism detection service.

3. Information We Collect

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract execution: To provide our AI-powered plagiarism detection services
• Legitimate interest: To improve our services, prevent fraud, and for security purposes
• Consent: For marketing communications (when applicable)
• Legal obligation: To comply with legal and regulatory requirements

5. How We Use Your Information

5.1 Service Provision

• Automatic plagiarism detection with Artificial Intelligence
• Content analysis and similarity scoring
• Source identification and citation checking
• Academic presets and advanced detection features
• Temporary storage of processed documents

5.2 Billing and Payments

• Processing credit purchases
• Managing account balance and usage
• Generating invoices for credit packages
• Managing billing disputes and refunds

5.3 Service Improvement

• Analyzing service performance
• Improving AI algorithms
• Developing new features
• Optimizing detection accuracy

6. Data Sharing

We may share data in the following limited circumstances:

• Service providers: Payment processors, cloud services (with data processing agreements)
• Legal requirements: When required by law or by competent authorities
• Rights protection: To protect our legal rights or those of third parties
• Corporate transfers: In case of merger, acquisition, or asset sale (with the same protections)

7. International Transfers

Your data may be transferred and processed in the United Kingdom and other countries. We ensure an adequate level of protection through:

• Standard contractual clauses approved by the UK and applicable regulations
• Appropriate technical and organizational security measures
• Compliance with UK GDPR and applicable international transfer frameworks

8. Data Retention

We retain your personal data for the time necessary to:

• Account data: While your account is active + 6 years for tax records
• Processed documents: 30 days after processing (unless you request immediate deletion)
• Processing reports: 6 years for legal and audit purposes
• Billing data: 6 years according to UK tax requirements
• Technical logs: 2 years for security purposes

9. Your Privacy Rights

Under GDPR and other applicable privacy laws, you have the following rights:

9.1 Access and Portability Rights

• Request a copy of your personal data
• Receive data in portable and structured format
• Transfer data to another service provider

9.2 Rectification and Deletion Rights

• Correct inaccurate or incomplete data
• Request data deletion (right to be forgotten)
• Delete account and all associated data

9.3 Control Rights

• Restrict certain types of processing
• Object to processing based on legitimate interest
• Withdraw consent at any time

9.4 Exercising Rights

To exercise any of these rights, contact us at privacy@copycheck.click. We will respond within 30 days.

10. Security Measures

We implement robust technical and organizational security measures:

10.1 Technical Security

• End-to-end encryption for all data transmissions
• AES-256 encryption for data at rest
• Multi-factor authentication for administrative access
• 24/7 continuous security monitoring
• Regular security audits

10.2 Organizational Security

• Limited access based on least privilege principle
• Regular security training for employees
• Strict data handling policies
• Incident response plans

11. Cookies and Tracking Technologies

We use the following technologies:

11.1 Essential Cookies

• Session authentication
• Security preferences
• Application state

11.2 Analytics Cookies

• Service usage analysis (anonymized)
• Performance metrics
• Error detection

You can manage cookie preferences in your browser settings.

12. Minors

Our service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from minors under 16. If we discover that we have collected data from a minor, we will delete such information immediately.

13. Changes to Privacy Policy

We may update this policy periodically. Significant changes will be notified:

• By email to registered users
• Through prominent notice on our website
• 30 days before material changes take effect

14. Regulatory Compliance

We comply with the following regulations:

• UK GDPR: UK General Data Protection Regulation
• DPA 2018: Data Protection Act 2018 (UK)
• PECR: Privacy and Electronic Communications Regulations (UK)
• SOC 2 Type II: Certified security controls

15. Supervisory Authority

If you have concerns about our data handling that we cannot resolve, you have the right to file a complaint with:

• United Kingdom: Information Commissioner's Office (ICO)
• EU: Your local data protection authority
• Other countries: Corresponding privacy authority

16. Privacy Contact

For any questions about this policy or your privacy rights: